General conditions and service descriptions

• Document guide and definitions

  Versions:	Documentation:
  Valid from 06/06/2021	Download PDF

• General terms

  Versions:	Documentation:
  Valid from 01/07/2021	Download PDF

• General conditions Purchase of goods

  Versions:	Documentation:
  Valid from 01/05/2024	Download PDF
  Valid from 12/09/2019	Download PDF

• Security SLA for Braathe Gruppens Services

  Versions:	Documentation:
  Valid from 06/06/2021	Download PDF

• EOSL Policy for IaaS i Braathe Cloud

  Versions:	Documentation:
  Valid from 01/06/2023	Download PDF	Open HTML

• Service description Azure Deliveries

  Versions:	Documentation:
  Valid from 01/04/2024	Download PDF

• Service description Backup SLA

  Versions:	Documentation:
  Valid from 01/09/2023	Download PDF	Open HTML
  Valid from 01/12/2022	Download PDF	Open HTML
  Valid from 01/09/2021	Download PDF
  Valid from 01/04/2019	Download PDF

• Service description Broadband

  Versions:	Documentation:
  Valid from 01/10/2017	Download PDF

• Service description Cloud Connect Backup

  Versions:	Documentation:
  Valid from 01/11/2022	Download PDF	Open HTML

• Service description Device as a Service (DaaS)

  Versions:	Documentation:
  Valid from 15/12/2022	Download PDF	Open HTML
  Valid from 01/11/2020	Download PDF
  Valid from 01/04/2017	Download PDF

• Service description Digital Workplace General Terms and Conditions

  Versions:	Documentation:
  Valid from 01/05/2021	Download PDF	Open HTML

• Service description Digital Workplace from the Provider's Data Centre

  Versions:	Documentation:
  Valid from 01/01/2024	Download PDF	Open HTML
  Valid from 01/05/2021	Download PDF	Open HTML

• Service Description Digital Workplace Online

  Versions:	Documentation:
  Valid from 01/12/2022	Download PDF	Open HTML
  Valid from 01/05/2021	Download PDF

• Service description Digital Reconciliation

  Versions:	Documentation:
  Valid from 10/07/2020	Download PDF

• Service description IaaS from Braathe Cloud

  Versions:	Documentation:
  Valid from 01/10/2023	Download PDF
  Valid from 01/04/2023	Download PDF	Open HTML
  Valid from 01/06/2017	Download PDF

• Service description Consultancy agreement

  Versions:	Documentation:
  Valid from 01/11/2020	Download PDF	Open HTML

• Service description CourseAdmin

  Versions:	Documentation:
  Valid from 22/09/2020	Download PDF

• Service description Managed Enterprise Backup

  Versions:	Documentation:
  Valid from 01/07/2023	Download PDF	Open HTML
  Valid from 26/09/2022	Download PDF	Open HTML

• Service description Managed Operations

  Versions:	Documentation:
  Valid from 01/10/2022	Download PDF	Open HTML

• Service description Managed Web

  Versions:	Documentation:
  Valid from 01/02/2023	Download PDF	Open HTML
  Valid from 10/07/2020	Download PDF

• Service description Microsoft 365 Backup

  Versions:	Documentation:
  Valid from 26/08/2022	Download PDF	Open HTML

• Service description Network operation and rental (NaaS)

  Versions:	Documentation:
  Valid from 01/06/2023	Download PDF	Open HTML
  Valid from 01/04/2017	Download PDF

• Service description Support

  Versions:	Documentation:
  Valid from 01/12/2022	Download PDF	Open HTML
  Valid from 10/07/2020	Download PDF
  Valid from 01/04/2017	Download PDF

• Service description Hourly Consulting Services

  Versions:	Documentation:
  Valid from 01/07/2020	Download PDF	Open HTML
  Valid from 01/04/2017	Download PDF

• Service description WebTV

  Versions:	Documentation:
  Valid from 22/09/2020	Download PDF

• Notified changes in services and prices

  Versions:	Documentation:
  Valid from 30/11/2020		Open HTML

Expired conditions and service descriptions

• General conditions Mail services

  Versions:	Documentation:
  Valid from 12/09/2019	Download PDF

• General conditions Operating agreements

  Versions:	Documentation:
  Valid from 12/09/2019	Download PDF

• General conditions Cloud services

  Versions:	Documentation:
  Valid from 12/09/2019	Download PDF

• General Terms Online Backup Services

  Versions:	Documentation:
  Valid from 12/09/2019	Download PDF

• General conditions Web services

  Versions:	Documentation:
  Valid from 12/09/2019	Download PDF

• Service description Appspace

  Versions:	Documentation:
  Valid from 22/09/2020	Download PDF

• Service description Nettsky Server services from Microsoft's data centers (Azure IaaS-PaaS)

  Versions:	Documentation:
  Valid from 01/01/2018	Download PDF

• Cloud User Services from Braathe Gruppen (SaaS)

  Versions:	Documentation:
  Valid from 01/04/2019	Download PDF

• Open Book Purchase Agreement

  Versions:	Documentation:
  Valid from 01/10/2019	Download PDF
  Valid from 01/04/2017	Download PDF